Job Description
Under the direction of the Manager, manages a portfolio of Bank of Hawai‘i (BOH) Corporation properties and is responsible for ensuring that each real estate asset is managed and maintained to its highest and best level. This position assists the designated asset management team within the Real Estate group and Corporate Facilities Division. Ensures business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act, and USA PATRIOT Act.
Job Category: Administration
Job Schedule: Full-time
Location: 130 Merchant St, Honolulu, HI, 96813, US
Responsibilities
Performs all property management functions for assigned properties; monitors and administers lease agreements; performs site inspections of the property and tenant spaces to ensure compliance with leases; establishes and maintains strong and positive relationships with all tenants; serves as the lead team member for ensuring a welcoming, immaculate, well maintained environment for customers, tenants and employees at all BOH facilities; responsible for ensuring that vendors are performing in accordance with their contracted responsibilities; serves as the advocate for all BOH property users; ensures work orders are completed in a timely manner and reports are furnished as per contract terms.
Prepares annually a 5-year operating budget within the portfolio; recommends action for each property, as appropriate, for inclusion in the division's strategic plan; reviews databases regularly for accuracy of information and take necessary steps to obtain missing data; reviews and approves invoices for accuracy and timely processing; oversees and manages purchase orders and ensures sufficient funds are available for each contract; prepares all requests for payment for final review and approval by Bank staff. Oversees development, planning, coordination, and execution of specific facilities projects and ongoing operations. Manages vendors and vendor contracts. Ensures work orders are completed in a timely manner and reports are furnished as per contract terms. Prepares Requests For Proposals, conducts site walkthrough with prospective service providers, reviews and evaluates proposals, recommends proposed contractors and oversees the contract process through execution. Identifies and researches variances on monthly reports and updates financial data for monthly forecasting.
Prepares annual operating and CIP budgets and Common Area Expense (CAM) reconciliations, monthly accruals and adjustments for review and approval by senior management. Pursues correction of all billing or reconciliation discrepancies and collection of all delinquencies; identifies and researches variances on monthly reports and updates financial data for monthly forecasting; updates operating expense analysis; distributes monthly billing statements and oversees collection of rent and payment of expenses; assists real estate accounting team with questions related to the properties; ensures proper property coding of invoices; must have a general understanding of financial reports including variance reporting, general ledgers and CAM estimate/reconciliation calculations.
Responds to tenant requests/problems in a timely manner; ensures that there is 24-hour emergency coverage for the property at all times; oversees and coordinates all property management, maintenance, and construction activities associated with third party tenants.
Performs all other miscellaneous responsibilities and duties as assigned.
Minimum Qualifications
Education:
- Bachelor’s degree from an accredited institution in Real Estate or equivalent work experience.
Experience:
- 5 years of experience in positions of increasing responsibility performing related job duties in commercial real estate (examples: real estate lending, property or asset management, trust property administration, real estate appraisal). Should include 3 years working with vendors and contracts and 2 years supervisory, management or leadership experience; experience and knowledge of preparing and administering operating budgets for properties.
Technical Skills:
- Demonstrated proficiency to use a personal computer and is proficient on Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use bank software and systems. Relational database knowledge, strong spreadsheet proficiency and analytical skill-set. Yardi experience and proficiency preferred.
Other Job Qualifications:
- Demonstrated verbal and written communication and interpersonal communication skills. Able to work independently with minimal supervision. Must be analytical, detail oriented, organized. Must be a self-starter who is able to meet deadlines and work under pressure, manage multiple projects while exercising critical thinking and analytical skills. Possesses organizational skills and the ability to retain and deliver information efficiently. Demonstrated experience working in a team-based work environment with all levels of management. Must possess a positive professional persona, demonstrate excellent customer service and negotiation skills. Able to manage budgets for multiple projects simultaneously. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination in a timely manner and/or as required. Travels by air as required. Must be able to work flexible hours to include evenings, weekends, and holidays as necessary. Ability to develop, understand and apply complex financial analyses. Demonstrated strong managerial, leadership, negotiating, analytical, communication, presentation, and writing skills. Strong project management skills.
We are an EEO/AA employer, including disability and veterans. For BOH's full EEO statement, please visit https://www.boh.com/careers.
Job Description
Under the direction of the Manager, this position is responsible for ensuring the reliable daily operations of all building systems owned or leased by Bank of Hawai‘i (BOH) Corporation, development and implementation of the strategic plan for the building systems infrastructure and evaluation and execution of appropriate energy initiatives. Ensures business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act, and USA PATRIOT Act.
Job Category: Administration
Job Schedule: Full-time
Location: 130 Merchant St, Honolulu, HI, 96813, US
Responsibilities
Oversees the operation and maintenance of infrastructure and systems at BOH facilities and branch properties. Ensures each property has an established preventive maintenance (PM) program and procedures to monitor completion of the work. Fosters continuous improvement to preventative maintenance and engineering procedures. Maintains a long-range capital plan for replacement or repair of key systems and prioritize proposed projects. Develops and manages annual operating expense and capital projects budgets for areas of Engineering oversight. Monitors expenditures against budget, submits supporting details for variance reports and monthly forecasts.
Develops/executes overall facilities systems infrastructure strategy enterprise-wide. This includes development of individual strategic plans for all major facilities in State of Hawaii and West Pacific. Develops and executes an energy initiative component as part of each strategic plan.
Minimum Qualifications
Education:
- Bachelor’s degree from an accredited institution or equivalent work experience.
Experience:
- Minimum 10 years of experience managing critical function facilities, large office buildings and individual commercial and properties with 5 years of management/leadership experience. Minimum 3 years of experience with proposals, financial planning and/or management for facilities.Knowledge of and/or experience with the following:
- Technical drawings and ability to read/understand technical diagrams or submittals.
- Central plant operations, building management systems (BMS) and energy efficiency best practices.
- EHS and regulatory requirements.
Technical Skills:
- Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
Other Job Qualifications:
- Demonstrated knowledge and skills in strategic planning execution, project management, troubleshooting and problem-solving skills. Strong communication written and verbal skills. Solid knowledge of building systems. Ability to present information with supporting detail to executive management for approvals. Must also be able to climb, lift and bend. Must possess valid driver’s license and be able to drive an automobile. Must be able to travel by air. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned.
We are an EEO/AA employer, including disability and veterans. For BOH's full EEO statement, please visit https://www.boh.com/careers.